Privacy Policy

Solid Ground Innovations

Privacy Policy

Last Updated: 5/15/2024

This Privacy Policy delineates Solid Ground Innovations' policies and procedures regarding the collection, use, and disclosure of your information when you utilize the provided consulting, digital solutions, and government contracting services, informing you of your privacy rights and legal protections.

We utilize your personal data to enhance and refine our services as well as keep you informed on the latest initiatives of Solid Ground Innovations. By utilizing our services, you consent to the gathering and utilization of information as outlined in this Privacy Policy.

Definitions

The following definitions are given to provide clear understanding of the privacy policy:

Account - A unique user profile created for that user, and only that user to access SGI information or services.

Affiliate - An entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company - (also referred to as "the company") Refers to Solid Ground Innovations.

Cookies - Small metadata files that are saved to your web browser, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Device - Any technology-based object that can access the internet and/or SGI services such as a computer, a smartphone or a digital tablet.

Personal Data - Any information that relates to an identified or identifiable individual.

Service - Refers to any software product or work provided by Solid Ground Innovations.

Usage Data - Refers to data collected automatically, either generated by the use of a service or from the software infrastructure itself.

Website - Refers to Solid Ground Innovations, accessible from https://solidgroundinnov.com.

Personal Data Collection & Use

Personal Data

During service use, the company may request certain personally identifiable information enabling contact or identification. Such information may encompass, but is not restricted to:

• • First Name
• • Last Name
• • Email Address
• • Phone Number
• • Usage Data

Usage Data

Usage data is automatically collected when using a service.

It may include information like your device's internet protocol address (e.g., IP address), browser type, page visits on our service, visit date and timestamps, time spent on individual pages, unique device identifiers, and other diagnostic data.

When accessing a service via a mobile device we may automatically gather specific information, including but not limited to, your mobile device type, its unique ID, mobile IP address, operating system and version number, mobile internet browser type, unique device identifiers, and other diagnostic data.

Moreover, we may collect data that your browser sends when you visit or access our service via a mobile device.

Cookies & Metadata

We employ Cookies to monitor service activity and store certain information, utilizing technologies like beacons, tags, and scripts for data collection, tracking, and service enhancement. Such technologies include:

• • Browser Cookies - A cookie is a small file placed on your Device. You can adjust your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.
• • Web Beacons - Certain sections of our services or emails may contain small electronic files known as web beacons (also referred to as single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be “Persistent” or “Session” cookies. While persistent cookies remain post-browsing, session cookies are deleted upon browser closure.

We use both session and persistent cookies for the following purposes:

• • Notice Acceptance Cookies Type (Persistent Cookies): These cookies identify if users have accepted the use of cookies on the Website.
• • Essential Cookies Type (Session Cookies): These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
• • Functionality Cookies Type (Persistent Cookies): These cookies allow the software to remember choices made by the user, such as remembering login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use the Website.

Personal Data Use

The company may use personal data for the following purposes:

• • Providing and maintaining the software service, including usage monitoring.
• • Account management: Registering you as a service user, granting access to service functionalities and features.
• • Contract performance: Executing, complying, and managing purchase contracts or other Service-related contracts.
• • Communication: Contacting you through email, calls, SMS, or similar electronic communication forms regarding service updates or informative communications (including security updates) when necessary or reasonable for implementation.
• • News and Offers: Furnishing news, offers, and general information on goods, services, and events similar to prior purchases or inquiries, unless opted out.
• • Requests management: Addressing and managing inquiries from the client, subscribers of SGI, or the general public.
• • Business transfers: Assessing or executing asset transfers, mergers, reorganizations, dissolutions, or other business transactions, including personal data transfers as part of such proceedings.
• • Other purposes: Utilizing information for analysis, trend identification, promotional campaign effectiveness, and service, product, marketing, and experience improvements.

The company may share personal data for the following purposes:

• • Service providers: Sharing with service providers for software service monitoring and analysis purposes, and for contacting the client.
• • Business transfers: Sharing or transferring information in connection with mergers, sales, financings, or acquisitions.
• • Affiliates: Sharing with our affiliates only for the purpose of providing products or services, provided they adhere to this Privacy Policy.
• • Business partners: Sharing with business partners to offer specific products, services, or promotions.
• • With consent: Disclosing information for other purposes with the client's consent.

Retention of Your Personal Data

We will retain Your personal data as necessary for the purposes outlined in this Privacy Policy, ensuring compliance with legal obligations, dispute resolution, and policy enforcement.

Usage Data will be retained for internal analyses, generally for shorter durations unless necessary for security enhancement or Service improvement, or legal obligations mandate longer retention.

Transfer of Your Personal Data

Your data, including personal data, is processed at Solid Ground Innovation's operational locations and elsewhere involved in processing (cloud infrastructure provider: Google). This might involve data transfer to locations where data protection laws differ from the client's jurisdiction.

Agreement to this Privacy Policy and provision of such information represent the client's consent to such transfers.

The company will take reasonable measures to ensure client data is securely treated per this Privacy Policy, preventing unauthorized access, disclosure, or transfer.

Deletion of Your Personal Data

You have the right to delete or seek assistance in deleting collected personal data at any point in the execution of a contract with a client.

Our service may provide means to delete certain information. If not, contact SGI through the webite interface and request the deletion of the personal data.

Clients may update, amend, or delete their information at any time through their account or by contacting SGI.

However, certain information may be retained due to legal obligations or lawful bases.

Disclosure of Your Personal Data

• • Business Transactions - If involved in a merger, acquisition, or asset sale, your personal data may be transferred, with prior notice and adherence to a new Privacy Policy.
• • Law Enforcement - Under specific circumstances, your personal data may be disclosed if legally required or in response to valid requests by authorities or government agencies.

Other Legal Requirements

The company may disclose your personal data in good faith if necessary to:

• • Comply with legal obligations
• • Protect and defend company rights or property
• • Prevent or investigate any software service-related wrongdoing
• • Ensure user or public personal safety
• • Safeguard against legal liability

Security Of Your Personal Data

At SGI we employ every commercially acceptable means to protect your personal data, whether that be data at rest or in transmission. We use the security features provided by our infrastructure providers where needed. It is worth mentioning, however, that no internet transmission or electronic storage method is 100% secure. Hence, we cannot guarantee absolute security.

Children's Privacy

Our software solutions and services are not for users under 13 years of age, and we do not knowingly collect personally identifiable information from such users. If you are a parent or guardian and are aware of a child's provided personal data, please inform our SGI management team immediately for appropriate action.

If consent is required for information processing as per your country's laws, parental consent may be necessary before data collection.

Links To Other Websites

Our software service may contain links to third-party sites. Reviewing their Privacy Policies is advisable as we have no control over their content, practices, or policies.

Changes To This Privacy Policy

We may update this Privacy Policy periodically and previous iterations will not be kept on record as the most recent version will be the version that is enforced. Notice will be provided via email or prominent service notice before changes take effect, with updates indicated by the “Last updated” date.

Reviewing this Privacy Policy periodically is recommended.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by:

• • By email: Contact@SolidGroundInnov.com
• • By visiting the contact page on our website